Bunda Olga, Farenyuk Katerina

Analytical procedures of activity of car service enterprises

The purpose of the article is to carry out analytical procedures of the activityof car service companies. research methodology is to use a set of methods:statistical, comparative; calculating the magnitude of deviations by years; methodsof analysis of coefficients; summarizing the results. the scientific novelty of thework is to improve the analytical procedures of the activity of car servicecompanies. conclusions. Carrying out analytical procedures of the activity of carservice companies, on the example of “TLA Chernihiv” LLC, showed that thistype of activity in Ukraine is extremely promising. In order to increase theefficiency of its activity the car service company needs: high quality of completedworks; high level of professionalism of employees; good condition of the premises,tools, appearance of staff and territory; significant complexity of the servicesprovided.

Keywords: analysis, analytical procedures, car service, profitability

Totska Olesia, Glovatsky Anastasia

Planning a project of the creation of an electric vehicle technical assistance point

The purpose of the article is to plan a project of an electric vehicle technicalassistance point. the methodology of the study is to use the critical path method.the scientific novelty of the obtained results is that the article describes the practicalaspects of project planning of the creation of an electric vehicle technical assistancepoint. In particular, the tasks of the project are described, labor, material and financialresources necessary for its realization are specified. conclusions. The implementationof the developed project will effectively manage the content, time and resources ofthe project of the creation of an electric vehicle technical assistance point.

Keywords: project management, electric vehicles, point of technical assistance,project objectives

Panchenko Svitlana

Religious tourism management: prospects for development in ukraine

The subject of the study is the management of religious tourism. the purposeof the study are ways to improve the sphere of religious tourism with the help ofthe main management functions. the research methodology consists in the application of methods of analysis, synthesis, comparison, generalization, forecasting,as well as in the use of systemic, activity, historical and cultural approaches.theresults of the work – proposals are presented for solving the problems of religioustourism, taking into account the specifics of this sphere. The problematic issuesin the field of religious tourism from the point of main management functions arehighlighted. conclusions – the study found that religious tourism has great potential in terms of management and marketing research in the field of tourism.

Keywords: management, management sphere, religious tourism, potential, management functions

Totska Olesia, Bleianiuk Myroslava

Peculiarities of management of preparation of call-centeroperators in the banking area

The purpose of the article is to study the peculiarities of management trainingof call-center operators in the banking sector. the methodology of the study is touse the method of analysis. the scientific novelty of the obtained results is thatthe article describes the theoretical aspects of training of call-center operators inone of the leading banks in Ukraine. In particular, the process of training traineesand newcomers is described in detail. conclusions. The results of the study madeit possible to outline certain aspects of training of call-center operators in thebanking sector at different stages.

Keywords: call-center, operator, trainee, newcomer, management training

Bunda Olga, Olianina Alona

Audit of cash-less calculations of sport enterprises

The purpose of the article is to summarize and improve the organizational andmethodological aspects of the audit of cash-less payments of enterprises in thefield of sports. research methodology is to use the following methods: analysis,synthesis, induction, deduction, analogy, modeling, formalization. the scientificnovelty of the article is to substantiate the information concept of non-cashpayments audit and the system of modeling cash-less payments audit of enterprisesin the field of sports. conclusions. The application of the information concept ofcash-less payments audit and the system of modeling cash-less payments at a sportsenterprise will significantly increase the efficiency of audits, which will directlyaffect the financial and economic activity of the enterprise. The proposed plan andprogram for the audit of cash-less payments will allow qualitative and detailedaudit of the enterprise in the field of sports.

Keywords: audit, non-cash payments, audit plan, audit program, sports enterprise

Bunda Olga, Kozachuk Yuriy

Displaying information on remuneration in budget institution reporting

The purpose of the article is to investigate remuneration information in varioustypes of budget institution reporting. the methodology of the study is to use aset of methods: dialectical, structural-analytical, induction and deduction, statistical,observation, generalization. The scientific novelty of the results obtained is thecomprehensive coverage of the presentation of information on remuneration invarious types of reporting budgetary institution. conclusions. In order to providedetailed and efficient of remuneration information on remuneration, an institutionmay, on the basis of existing reporting forms, develop analytical remunerationdocuments. The use of such analytical documents will increase the efficiency andpromptness of employees to formulate the required forms of reporting to abudgetary institution.

Keywords: labor, remuneration, reporting, budgetary institution

 
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